I know how quick people can be to complain, but not so quick to say "thank you"! I have just received my first order from you, and I am delighted with the quality of the items. So this e-mail is simply to say "thank you" and to let you know I will definately be purchasing more from you in the very near future.
Thought you might appreciate a bit of customer feedback.
We were very impressed and pleased with all the goods we ordered.
was extremely fast too. We will definately be re-ordering from you in the
After a rather disappointing delivery from another company where the whole
order had to be refunded, it upset me, but things happen for a reason and I
found Julian Roe. Of course I was nervous ordering for the first time. I
needn't have worried. Delivery was extremely fast it arrived within 24
hours. All the items were packaged very carefully, which is always a good
sign, as we cannot guarantee the way they are handled by the couriers in
transit. All the products arrived intact, and were delightful, and really
good value for money. I am impressed, it was just like Christmas Day! I
will have no hesitation to call back in the very near future, shopping with
Julian Roe is the best thing I have done in ages, hassle free just how we
I am proud to sell their products.
hi dave and all staff at julian roe,
just a note to say thank you for all the great help and assistance i get with every order i place, its always a pleasure to speak to you guys!
you must be rushed off your feet and i just wanted you to know that i think you do a fab job!!!
happy packing and speak to you soon,
Thank you very much for your prompt service. Our first order with your company
as placed on Saturday and delivered today (Thursday). We are delighted with the
quality of our order and will certainly order from your company again.
just wanted to say thankyou for the quick delivery, this is my 3rd order from you and once again the products are first class. so thanks again, and dave i will try to get my postcode right next time.
croft house arts
Dear Julian Roe Ltd,
I am just letting you know that I have received my order & I am impressed with the quick response and the quality of the goods.
I just wanted to say thank you so much for the speedy delivery on my order.
Everything is in good order, and was well protected for packaging.
I would not hesitate to deal with you again in the future.
Dear people at Julian Roe,
I just received my first order and would like to thank you for some very lovely items, I would also like to thank you for our phone conversation the other day to make sure everything was ok. It is a pleasure dealing with such a nice Company.
The goods have arrived safely thanks to your great packing and I will definitely be ordering from you again.
I am very
pleased with the quality & prices of your goods, and the packing is amazing! I
will be back again & again!
> Ron Hobby
> Artistic Developments.
I would just like to say how impressed I have been with my first experience of 'Julian Roe'.
Your website is easy to use - too much to choose from ! - your check out procedure easy and the goods arrived in just a couple of days and all the items without exception were excellent. I have used other giftware companies whose goods look great on their websites but in reality the quality is inferior, this is definitely not the case with you !
I am very glad I found you and will be placing my next order with in days.
The Perfect Present Shop
i would just like to say a big thankyou,the items as so much better than i thought they would look, and super fast delivery.....great thankyou so much
Received goods today, all present and correct and no breakages!!
Steve and Jane
Irish card and party store
Hi, just to say thank you for the order that i received from you today,everything was ok and i have to say that i was most impressed not only with the care of the packaging but also the picking selection off the assorted items ie the oil burners etc,where there was a choice of two colours or designs you made sure i had one of each.As a party planner,it is very important that the girls demonstrating these products can show items in other colours and designs so once again ,thank you.I am on holiday for two weeks but can assure you when i get back and business is up and running i will be placing more orders with your company. kind regards ian watson (party plan surprise)
I placed my first order last thursday and today, tuesday, I recieved it in
Everything was there and in perfect condition. EXCELLENT!
Thanks for everything and I'll certainly be placing more orders at Julian
Hi to everyone at julian roe,just to let you know that we received the
order the order that we placed with you and that once again everything
that we purchased was in perfect condition,and again the care that you
give when packing the items is excellent,we just wish our other
suppliers would put the fragile tape on the boxes as well because your
the only one who we deal with that we,ve not had crushed boxes and
damaged goods so well done julian roe.we hope to be placing yet another
order with you very soon. A big thank you to all of you, from myself and
my order from you arrived today Thursday i am very pleased with the goods and would
like to thank you for your very fast service and will be sure to order more stock
from you very soon and will recommend you to other people in the trade . also do you
sell batteries ie panasonic duracell etc
time and time again
Thank you for a quick delivery ; I was very pleased with my goods and will be
shopping again soon ,
Biggest Little Shop Online LOgo
Just a quick note to let you know how happy I am with my first order
from your company.
I ordered it on Thursday and it arrived on Friday everything was
correct, I will be in touch very shortly for some more stock.
Many thanks once again.
Thank you very much for my first order which was received in excellent condition. I
was very impressed with the way my first order was handled. I will shortly be
preparing another short order for my second gift shop and I look forward to the same
excellent customer service.
I look forward to a mutually beneficial relationship.
Magical Touch Gift
Just wanted you to know I've received my order and am really pleased with it. Not
only did it arrive very quickly, it was well packed and every item was lovely. More
than once I've been stung by poor quality stock and suppliers that care little for
their customers so it was a breath of fresh air to open a box of good quality,
highly desirable stock. Thankyou very much indeed.
Now I'm off to munch on that lovely little bag of sweets I found!
All being well I'll be ordering again soon.
Just wanted to say thank you so much for getting my order out within
> hours, amazing! (particularly bearing in mind all the confusion I caused
> with my card)
> Thank you also for the lovely little Christmas Puddings, I wasnt expecting
> those at all. Living on my own with just my son I wouldnt have bothered
> to buy any, but they are just perfect :o)
> Wishing you all a wonderful Christmas and a peaceful New Year
> see you in January ~
> Amanda x
I received my first order from you on Friday and just want to say thank
you for such great service. I hope to be ordering much more shortly